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TESINA INGLESE
APPLICATION JOB
The letter of application is divided in three main paragraphs:
FIRST: the first of information that is the newspaper or magazine from which the candidate read the information about the vacancy.
SECOND: the candidate describes himself, gives information about his educational background, his professional experience, interest and hobbies.
THIRD: the candidate express the hope of a personal interview wishing to be suitable for the vacancy offered.
The reply to a letter of application can be:
Favourable reply
Unfavourable reply
THE CURRICULUM VITAE
It gives information about the educational and professional background of the applicant. Since it is the first contact with the potential employer, it should be concise but clear, in order to make a good impression.
A Curriculum Vitae generally contains information about:
professional information,
educational background,
professional experience,
special skills,
languages,
references,
interest and hobbies.
There are three types of CV:
Other types of commercial letter are:
Letter of Enquiry: a buyer who wants to purchase goods begins to look for possible suppliers. The source of information can be:
trade fairs and exhibitions,
specialised magazines,
mail shots (publicity sent through the post),
the yellow pages of telephone directory,
Enquires may be used to request brochures and catalogues, price list, conditions of sale, product samples, special discounts ecc.
Reply to a letter of Enquiry: a letter of reply you should:
thank the sender for the interest in you, giving the exact references to the letter of enquiry,
answer requests for specific information as clearly as possible. If you ar not able to satisfy a request, you should express your regrets,
refer to brochures, price lists and samples that you are enclosing or sending,
assure the buyer that you are available for further information or assistance
express hopes to do business with the buyer in the near future
Follow up letters: Once contact between a buyer and supplier has been established, the interested buyer will often write a follow-up letter to obtain more detailed information about prices conditions of sale and other aspects of the transaction before placing an order. A follow-up letter may concern:
details about the conditions of sale,
details about the terms of payment and delivery,
information about stock availability,
price, quotations for particular articles in specific quantities.
Letter of order: When the buyer has chosen a supplier, an order is placed. Before doing, so, all aspect concerning the conditions of sale (*) should be agreed upon. Order are often made by telephone or telex to speed things up, but it is generally good practice to send a written letter as well, to confirm the order and terms. Many large companies have their own printed order forms to make ordering simpler. When placing, you should:
refer to any previous correspondence,
state which goods you wish to order, specifying quantity, model or reference number, colour, price and any other information,
remind the supplier of any important information concerning: terms of sale and of delivery, packing transport and insurance requirements, method of payment and any other information,
close your letter by urging the seller to process your order quickly and carefully.
If it is your first order with this supplier, you should include credit references to guarantee your solvency. You may want to request confirmation of the order.
Letter of complaint: the buyer may be dissatisfies with the execution of the order, and write a letter of complaint to the supplier. This may occur for a number of reasons:
the goods are defective,
the goods are broken or damage during transit,
the quality of the goods in unsatisfactory,
the order has been executed incorrectly, and articles are either messing or wrong,
the delivery is late.
In a letter of complaint you should:
refer to the order or shipment,
state the problem clearly,
give the apparent cause, where appropriate,
describe the consequences of this problem,
propose an adjustment,
ask for prompt action.
The tone of this letter should be firm but courteous.
Reply to a letter of complaint
when defective, damaged or unsatisfactory goods have been delivered, you may propose to:
keep the goods at a discount
refuse the goods requesting a replacement
when delivery is late, you may
demand immediate delivery
cancel the order
when goods are missing, you may:
request that they be delivered immediately
request credit or refund
Letter of reminders: it is a letter sent when the client fails to pay for the goods or services already supplied. In this case the supplier will send a first reminder in order to solicit the payment due. If the client doesn't pay, the supplier will be obliged to take a legal action against the debtor in order to recover the sum due.
Commercial Sales
A commercial sale is a business transaction whereby the seller transfers, or agrees to transfer, the property of the goods to the buyer for a money consideration called price, by means of a contract of sale.
Sales conditions
Conditions as to weight
Gross weight: is the weight of the goods together with all the packing materials
Net weight: is the weight of the goods themselves
Tare: os the name given to the difference between gross weight and net weight.
Conditions as to time of delivery
Ready delivery: the delivery of the goods will be effected as soon as the order is received
Prompt delivery: delivery will be effected within a few days after receipt of the order
Future delivery: the delivery of the goods will take place at a specified future time.
Conditions as to payment:
By cash: the buyer pays for the goods either immediately or within a few days from delivery
CWO (Cash with order): payment must be effected when the order is made
COD (Cash on delivery): payment is effected when the goods are received
CAD (Cash against documents): payment is to be effected on delivery of the shipping documents (Bill of ladins, commercial invoice, insurance certificate)
D/A (Document against acceptance): the shipping documents will be handed to the consignee after acceptance of relative bill of exchange.
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